Refund policy

RETURNS & EXCHANGES

We will gladly accept your return of UNWORN merchandise within 30 days from the shipping date. Exchanges for the same style are always free. 

NOTES
Please return item(s) in the original box. You will not be charged for the cost ofexchange shipping if you use the label provided

Please allow two weeks for your return to be processed. You will receive an emailto confirm a successful return. A credit should appear on your credit card, ororiginal method of payment, within two billing cycles. Please note: A returnshipping charge of $5.99 will be deducted from your refund.

Return Address

1245 Oakwood Ave, Apt 3B Los Angeles, CA 90001

DAMAGED OR DEFECTIVE PRODUCT

We are sorry you are experiencing an issue with your product! To help expediteyour concern, please see the general guidelines below to help determine if yourproduct will be considered defective by our review team.

Definition of a defective product:

 A Defective Product is an imperfection in a product that has amanufacturing or design defect

Order Cancellation Policy
Customers may request to cancel their order within 30 days after placing the
order.
Orders are usually processed and shipped within 1-3 business days after theorder is placed.

If a cancellation request is made before the order is shipped and within theallowed cancellation period, the order can be successfully cancelled. Pleasecontact our customer service team as soon as possible to initiate the
cancellation process.

Return Policy

To return an item, please ensure the following:

The returned package must include the order number.

Please include a brief explanation of the return reason (e.g., incorrect item,damaged item, etc.).

All items must be returned in their original condition and packaging

If you feel your product is defective as a result of a manufacturing or designdefect, please contact us at service@Kaesylth.com.

If the return is caused by the consumer, consumer should be responsible for theshipping fee. The specific fee should be based on the express company youchoose.

If due to our reasons, the goods received are damaged or not correct, and theconsumer is not required to bear the shipping fee for this reason.